Privacy Policy

Effective Date: June 13, 2025

At RenzHost, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website, products, and services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name, email address, phone number

• Billing and payment information

• Domain ownership details

• Communication logs

b. Non-Personal Information

• IP address and browser information

• Usage patterns and analytics

• Cookies and tracking data

2. How We Use Your Information

We use your information for:

• Account registration and service provisioning

• Customer support and technical assistance

• Billing and transaction processing

• Fraud prevention and abuse detection

• Legal and regulatory compliance

• Service improvement and analytics

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience

• Monitor site performance

• Track usage patterns

You can manage your cookie preferences through your browser settings. Some functionalities may not work properly without cookies.

4. Data Retention

We retain your data only as long as necessary to:

• Fulfill our contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce our agreements

Inactive accounts and associated data may be deleted after 24 months of inactivity.

5. Data Sharing and Disclosure

We do not sell your data. We may share data with:

• Payment gateways (e.g., Razorpay, Stripe)

• Domain registrars (e.g., ICANN-accredited providers)

• Legal authorities when required

• Third-party support tools (under strict data protection agreements)

6. Third-Party Services

Our site may link to third-party tools and services. RenzHost is not responsible for their privacy practices. We recommend reading their privacy policies before providing any personal information.

7. Data Security

We implement industry-standard security measures, including:

• SSL encryption

• Two-factor authentication

• Firewalls and malware scanning

• Restricted access to personal data

Despite our efforts, no system is 100% secure. We advise users to follow best practices to protect their own credentials.

8. Your Rights (GDPR & Indian Laws)

Depending on your location, you may have rights to:

• Access your data

• Correct inaccuracies

• Delete your personal information

• Withdraw consent

• Data portability

• Lodge a complaint with a data protection authority

To exercise any of the above rights, please email support@renzhost.com.

9. Children’s Privacy

RenzHost services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy occasionally to reflect changes in technology, laws, or our services. Updated versions will be posted here with a revised “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 Email: support@renzhost.com
📍 Office: Gurugram, Haryana, India